Phoenix Credit Limited t/a Phoenix Car Centre Ltd. (Company Registration Number: 06132550) is authorised and regulated by the Financial Conduct Authority, FCA Registered Number (FRN) 935130. PCC Ltd is a Credit Broker not a Lender. PCC Ltd is an Introducer Appointed Representative of Nukula Limited, which is authorised and regulated by the Financial Conduct Authority, FRN 616475. (VAT No. 356789439). It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service (in relation to Insurance Products) you should contact Nukula Limited T/A InsureThat at Sterling House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or visit http://www.financial-ombudsman.org.uk. You can check on the FCA’s. Register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions. However, any such amounts lenders pay us will not affect the amount if interest you pay under your finance agreement, all of which are set by the lender concerned. Santander Consumer Finance also provide preferential rates to us for the funding of our vehicle stock.